Yes, subject to availability. Please contact our Client Relations team at least 14 days prior to your original departure date.
We will try to accommodate any extension requests with less notice than this, but this may not always be possible. If we are unable to accommodate your extension, our dedicated Reservations team will endeavour to assist you with an alternative solution.
For bookings of less than 7 nights, Hotel ABC Inn requires a minimum of 4 days written notice, prior to midday on the day of arrival. For all bookings between 7 – 28 days, we require a minimum of 7 days written notice.
For cancellations for all other length of booking, a minimum of 21 days written notice is required. A cancellation charge of 100% will be liable outside of these terms.
Our prices vary according to the length of booking and the size of serviced apartment selected. Please talk to our Reservations desk to discuss your requirements, alternatively complete our enquiry form and we’ll get back to you.
Secure off street parking is available and limited to one car per serviced apartment. Should you require parking for the duration of your stay, please ensure you make this request when making your booking.
This will ensure you are allocated suitable accommodation with parking and enable us to provide a valid residential parking permit, as well as the correct keys / fobs or access codes for the parking area on check in.
We operate a strict no smoking policy. If evidence of smoking is detected or found in the apartment, the guest may be asked to leave and additional apartment cleaning or redecoration charges will be billed.
All apartments and houses are serviced once a week by our housekeeping team. This standard service is included within the apartment rate; additional service is available on request, at an additional charge.
The date for your apartment service will be forwarded to you in your arrival email and in the unlikely event that this should change, our Guest Relations team will advise you of this in writing.
Our in-house Maintenance team is available to assist with any problems with your apartment. To report a problem or request a service, please email [email protected] and a member of the team will contact you to discuss the issue and arrange a suitable time to access the property and rectify the issue.
In the case of an emergency, such as flooding or electricity shortages, we provide a 24 hour emergency call out service to ensure all issues are dealt with fast and effectively.